Check to see if the image used to show the item is being used on other listings as well, or if its, There is little you can do to protect yourself if the item isnt covered by the money-back guarantee, so investigate the. This leads you as the buyer to think youve received someone elses parcel by mistake, and you return it or take it back to the post office. Why won't my eBay items get any views? - Quora Be especially careful if youre linked to an eBay listing from a social post. Scammers know theyll have a better chance of scamming you if they can get you on the phone. Get Exactly What You Want On eBay It could be a matter of there being too many counterfeits on the market. The service is free to buyers and covered by eBay's Money Back Guarantee. This will help warn other potential victims., If you paid via a different platform, request a refund through the processor. I don't use the eBay app. We dont allow counterfeit items, replicas, or unauthorized copies to be listed on eBay. Ebay isn't going to get into it with any seller as to whether an item is legit or not, so showing them proof of purchase won't help. The bad news is that eBay scammers are always enhancing and adapting their schemes to trick you into giving up money or sensitive information. When theres an issue with your purchase and you reach out, theyll claim they need personal data or financial information before they can fix your order. I always get a receipt of postage but buyers dont want to pay for tracking which is from $4.50 on up on a cheaper item and especially when the item costs less than the tracking shipping. They readily cooperate with law enforcement and encourage scammed users to make a police report with their local authorities. You will find that the verified authenticity almost always makes it easier to sell your item, rather than listing it yourself or using another avenue of sale. You wont be covered for non-delivery of items including: In this scam, fraudsters go through the sale as expected you receive a tracking number and there arent any issues with the payment process. I ended up having to give a refund in fear the buyer is going to give me bad feedback. They should be able to show you a copy of their receipt or similar paperwork. You didnt receive the item as promised by the seller. But bottom line, eBay pulled your lisitings, you relisted, eBay pulled them again. 12-31-2021 Hmm The word custom and lego makes it a fake if you have yet to figure this out. Soon afterward, youll be contacted by scammers pretending to be from PayPal, asking for postal tracking numbers. Copyright 1995-2023 eBay Inc. All Rights Reserved. Related: Change-of-Address Scam: Why Scammers Want Your Address , eBay is full of listings for legitimate high-quality items. So what you are saying is that I am in a lose-lose situation. You were suspended for relisting pulled items. They may be compensated as a marketing affiliate of Aura, but their ratings are all their own. The eBay transaction is listed as refused or returned, the seller gets the product back and keeps the payment, too. Nonetheless, the site is saturated with imitation merchandise. If the shipped item was sold for under $750, delivery notification is adequate proof. As compared to the competition. Common eBay Scams: How to Spot and Avoid them - Comparitech Next, Jamie reached out to her local post office and discovered that the package was not only delivered to the wrong address but only weighed two pounds. Because eBay and PayPal have a record of the transaction with postage, they need proof that you sent the item in the mail - which, of course, you can't provide. Whether they know if the item they sold you is real or not, when it's pointed out, they should respond and offer you a full refund. Lego is really protective of their wares and their products. In this scam, sellers never send items youve paid for. This will make it do that your listing goes to the top of the search list. However, there are several key benefits that alleviate the concerns associated with buying big-ticket, rare, or collectible items online. It infringes on someone else's copyright It's prohibited for sale on eBay This isn't an exhaustive list - you'll find all the rules about what's allowed on the site in our listing policies. Ummm, you do know eBay is a e-commerce business, right? Millions of items are listed each day, and while eBay takes active measures to protect buyers, fake stuff still manages to make it through. The downside of buying online is that there is no way to verify the authenticity of the goods before you buy them. Generally, the safest way to get authentic items is to buy it directly from the manufacturer's retail store or website, but that's usually not the best option or an option at all. We do not claim, and you should not assume, that all users will have the same experiences. did said person say they woud send you the motorcycle and the title and then you would have to pay? There is one more scam that I have had to deal with. Buyer pretended the item/ring was not as listed. Similar to the above scam, a fraudulent seller can place a fake Ebay customer service number on their profile or product page. The good news is that eBay has a No Items Listing Policy so victims of this scam may be able to get their money back. Unfortunately not everyone who gets caught for selling fake stuff on eBay is . To my dismay, they suspended my account. During his time at Insider, Amir previously handled deals of the day coverage, and worked as a generalist writing hundreds of reviews ranging from phone cases and headphones to bed sheets and blenders, and has also covered major shopping holidays including Amazon Prime Day, Black Friday, and Cyber Monday. We're here to help if you have problems. I've never purchased a high-end watch or designer handbag on eBay, but I have made many successful purchases on the sitein the past. The best part is that shopping on eBay Authenticate costs you zero extra dollars. Why are Sellers allowed to sell FAKE BRANDED items - The eBay Community Before joining the Insider Reviews team in 2017, worked as a freelance writer for Complex Sneakers and Sole Collector where he contributed to daily sneaker news and release dates, feature-length articles, and interviews with artists, designers, and athletes. Counterfeit item policy | eBay . eBays policies and security systems only protect you if the transaction occurs directly on their platform. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. So, I cancel the order and sent in a statement. The online auction site launched in 1995, and scammers have used it ever since. So I get an e-mail from ebay saying two of my items are counterfeit. entertainment, news presenter | 4.8K views, 28 likes, 13 loves, 80 comments, 2 shares, Facebook Watch Videos from GBN Grenada Broadcasting Network: GBN News 28th April 2023 Anchor: Kenroy Baptiste. You will find that the verified authenticity almost always makes it easier to sell your item, rather than listing it yourself or using another avenue of sale. Results based on a 2022 mystery shopper consumer study conducted by ath Power Consulting. Buyers of art often feel a strong connection or appeal to a piece, and the smallest details will matter. Then reach out to the seller by opening up a return and requesting a refund. eBay are only concerned with issues that affect their own profit margins. Ebay does not peruse listings and determine which ones to take down or not to take down. Why does eBay knowingly allow the sale of fake goods? eBay scams typically follow the same playbook as other online marketplace scams: The good news is that if you know how to shop online safely and spot common scammer techniques, you can avoid falling prey to these scams. (Never let the seller persuade you to move the conversation to an off-site email or messaging platform.). She got her full refund back and kept the ring! In those cases, try to buy from an established eBay seller with a long selling history and lots of positive feedback. If you have been scammed, well show you the steps you can take to report it. Some are targeted at buyers, others at sellers. Penalties range from having their listings removed to a ban from selling on the platform altogether. How Fake Stuff Ends Up on eBay I have 100% seller feedback. Sadly, in the rush, you may have failed to notice that the listing only specified the box the item came in, not the item itself. Access your favorite topics in a personalized feed while you're on the go. We just accept it and move on. There was another seller on these boards recently saying the same thing.their 'customer minifigs' were being pulled as being counterfeit. But scammers also list fraudulent or fake goods and try to get you to pay full price for them.. I feel like eBay never has the sellers side and we are the one who makes them their money. I will not accept such horrible service. So I get an e-mail from ebay saying two of my items are counterfeit. If you purchase something on eBay outside of eBay Authenticate and it turns out to be counterfeit, you run the risk of being stuck with that item and not getting your money back, unless you ask eBay to step in and they're able to remedy the situation. For example, scammers may offer great deals on the latest gaming consoles, video games, or vintage items (like out-of-print Lego sets)., But hidden within the description, it will say that the listing is for the box only., In another variation of this scheme, scammers list high-demand and expensive items for a low price; but somewhere in the listing, they state: This is for a photo only or Actual item may appear different than photos. When your package arrives, you discover that you purchased only a photo of the item., The scammer is hoping youll hurry to get a good deal or use the Buy Now feature to get the item before someone else does.. Examples of counterfeit products include: Activity that doesn't follow eBay policy could result in a range of actions including for example: administratively ending or canceling listings, hiding or demoting all listings from search results, lowering seller rating, buying or selling restrictions, loss of buyer or seller protections, and account suspension. Take time to read through the listing and check the details. 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I manufacture them myself and sell for only one price. Isnt it obvious? Never rush a purchase. If you continue to do so, the suspension will be permanent. At first, it might seem foolish to pass up a generous offer, but often its a trap. You'll also find many giftable items for the upcoming holiday season. I have contacted eBay many times over this issue and they leave me in the dark every time. Buyers want to shop with confidence, and this is an easy way for them to do it. Jewelry can be an important purchase for many buyers, so it's important to describe items clearly and list them correctly to help buyers find exactly what they want and to be happy with the item they receive. Identity theft and fraud protection for your finances, personal info, and devices. This policy prevents the sale of counterfeit items, which are illegal, and could expose sellers to legal risk. Check the email subject line carefully; eBay never sends a subject line stating, . if you receive a counterfit item you use the MBG to open a not as described case to get your money back. So, I purchased the shipping label the cost was13.34 which was taken out of my Personal Banking Account but that never happen before, and no total was given me of the balance left from the sale of the boots. The scammer pretends to be Ebay customer service and convinces the victim to hand over money or sensitive information. Do you not understand? Software, music, movies and other media must be original and not unauthorized copies. Omg I JUST heard that same story!!!! Then you go on to say that the items are not available on TMCs site. Unfortunately, Mercari and eBay typically side with the buyer from the start and we, sellers must jump through hoops to prove we are in the right. Image by Jo Zixuan Zhou The Balance 2020. Miles Brignall. I know it's widely accepted that eBay has a bit of a reputation for being fishy, filled with scammers and counterfeit goods. From 2013 through 2017, he served as senior communications manager for Terapeak, which offers marketplace research and listing analytics to online sellers. Solved: eBay claims my items are fake - The eBay Community eBay sellers can no longer use PayPal under new terms https://nypost.com/2021/06/04/why-this-chicken-nugget-is-going-for-100000-on-ebay/amp/. Consider signing up for Auras identity theft protection with credit monitoring.. Ebay doesn't give a shit about counterfeit items if the seller is Chinese and sells thousands of them. By clicking Sign up, you agree to receive marketing emails from Insider Discover all the ways we've got your back. Each item listed for sale has been verified to be authentic by an expert and is fairly priced based on factors like condition, rarity, and current market value. Why do people think eBay is sketchy? - Quora eBay . Give them a chance to sort things out for you. We bought dozens of products from AliExpress, Amazon, eBay - CBC I had a listing removed the other week for violating ebay's counterfeit policy. Related: How To Tell if Someone Is Scamming You Online , Most eBay scams stem from fraudulent listings or misleading sellers. I have checked thoroughly and this item doesn't breach. If you keep up with it, at least 20% of those who saw your ad-posts would try it out. 2 - Don't wait for the traffic, build it! Perhaps the largest scam on eBay is the scam of shipping a falsely advertised item. Message 3 of 3. If its yours, open the package to see if its the item you ordered (or includes a receipt for the order). They receive an eBay order for my product, selling at a discount to undercut me, and receive payment. Dont give eBay sellers your personal information. You have no way of knowing if another seller is having the same issue. If a seller urges you to pay off the platform especially through methods that arent reversible or traceable, including wire transfers, gift cards, cryptocurrency, Zelle, or Venmo its almost guaranteed to be a scam. Say hello to Amir at aismael@insider.com or on Instagram, Sign up for Insider Reviews' weekly newsletter for more buying advice and great deals, check if your item is eligible to be sold, Learn more about how our team of experts tests and reviews products at Insider here, Learn more about how we test style and beauty products. The email they sent me is below. Related: How Do Hackers Get Passwords (and How To Stop Them) , Buying a car through eBay Motors can be convenient but any large purchase makes you a target for scammers., During an eBay Motors scam, fraudsters create a vehicle listing and include a sob story about why they need to get rid of the car (usually to do with a family member who is sick or leaving on military deployment)., Then, theyll ask you for a wire transfer or other non-reversible payment before they ship the vehicle to you. They offer some sort of limited-time discount in order to create a sense of urgency. Review the sellers terms to ensure that youre protected if the seller doesnt follow through with sending the item.. In the future, please ensure items you list for sale on eBay are authentic. 08:58 AM. I know the cheaper sellers are scammers because I do not sell wholesale or at any cheaper price. Immediately. . Below, I break down how it works for both buyers and sellers. Heres how you can request a refund, If scammers have your personal or financial information, monitor your credit report for. The scammer only needs to say they suspect something was wrong and most institutions will chargeback straightaway, regardless of whether they already have the item or what condition its in. I even mentioned a receipt and they didnt care. Here's the situation. That's why we manage our marketplace, working closely with the big name brands and small businesses on our platform. If the seller isnt willing to help or there are warning signs of a scam file a report with eBay. It automatically sorts by recent items first. Once payment is confirmed you ship it promptly. Something went wrong. Realizing something was wrong, she tried to dispute the charge through her credit card company but was denied because the seller had proof of delivery. PayPal Seller Protection exists to help sellers trade confidently on eBay. I saw a car in craigslist and when I contacted the seller she made a very heartfelt story that her husband passed away in COVID and she is selling his car very cheap 2011 Honda CRV for $1000. Particularly if the item is expensive, popular, or desirable (such as new cell phones or gaming consoles). It is not a reason to flout the rules and relist. E bay in many cases are making more profit than the sellers. That is true because TMC did NOT make the item so you can't call it a TMC item. You tried to cover your tracks by saying it is a TMC Bodybut TMC is having them pulled still. Is there anything else I can do? While some legitimate designer items are made in China, do your research to determine which ones. In some cases, fake customer support reps will try to get you to download software that gives them remote access to your computer. If you buy them, we get a small share of the revenue from the sale from our commerce partners. If the item is sold for more than $750 the item must have signature delivery proof. We may have to remove a listing if it violates our policiesor ifthe rights owner asksus to. Others may be listing the same or similar items, but this has no bearing on your situation with eBay. None of my nice customers have ever reported any of my sold items as fake. Here are 11 ways that eBay shoppers can protect themselves against questionable sellers. If you signed up for Aura through a free trial, then your membership purchase date will be the date you signed up for your free trial, and you will have 60 days from the date you signed up for your free trial to cancel and request a refund. Visit Seller Help - opens in new window or tab to find details of any policy issues with your account or listings, and get the information you need to quickly resolve them. If you get a Second Chance Offer, check that the message is in your eBay message inbox as well as in the Bids/Offers section of your My eBay page. But as a buyer, keeping goods bought with a stolen credit card can put you at risk of losing your account or being investigated as an accomplice to the fraud. The seller has three days to respond. Buying Fake Stuff on eBay and What to Do About It In the rare instance that you do have doubts about the authenticity of an item you've received, you can contact the seller, return the item in the same condition you received it in with the eBay Authenticate tag still attached, and the experts will re-authenticate your item. * Identity Theft Insurance underwritten by insurance company subsidiaries or affiliates of American International Group Inc. Why does Ebay allow the sale of counterfeit goods? Ok. another thing I can think of is the controller you sell may have the built similar to . by Its unfair they side with the buyers all the time. Why does eBay knowingly allow the sale of fake goods? Learn More:Why Scammers Want Gift Cards (and How To Avoid Gift Card Scams) , It can be very frustrating to narrowly miss out on an item you wanted. Obviously, they do not because they are a bunch of incompetent double-crossers. 2023 Comparitech Limited. Never do this as it can compromise all of your accounts, passwords, and sensitive data. He's covered everything including the industry's shift to producing more sustainable clothing, the most comfortable loungewear, all of the best places to shop for affordable business casual attire, and more. The only difference between your story and mine is instead of a car its a 4 wheeler, and her husband died of a heart attack. e-bay couldnt give two hoots for sellers as long as they are making money. I have multiple people selling my exclusive product for less that I sell it for on Ebay. Related: How To Know If Youve Received a Fake USPS Tracking Number . Amir's coverage also includes eyewear, watches, and grooming products like electric razors and men's skincare. Dont click on links or open attachments in unsolicited emails or texts.
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