The institution of a holding area where families can be with children represents a caring action that arises out of interactions and knowledge of patient needs and thus, is service oriented. services. a. Answer: TRUE B) product attributes A) person As a nurse leader, you explain that this is a reference to the: Founded on the campus of Howard Univer-sity on January 15, 1908 in Washington, D.C., Alpha Kappa Alpha Sorority is the oldest inter-national Greek-letter service organization es-tablished by college-educated African Amer-ican women, with over 300,000 members in over 1,000 chapters worldwide. REF: Page 420 TOP: AONE competency: Professionalism. Adventure learning. Difficulty: Easy, Products and services fall into two broad classes based on the types of consumers that use A) Business intelligence During a contract negotiation, the management of RMS, Inc. and its employee union fail to reach an agreement on an issue related to night shift pay scales. A) building an offering that brings value to target customersB) finding a suitable promotion strategy for the productC) setting a reasonable price for the productD) selecting the right channel for distribution of the productE) calculating the total costs involved in manufacturing the product 6. AACSB: Application of knowledge The provision of humanistic care within a high-tech environment is characteristic of high tech-high touch approaches and reflects the idea that the more that high-tech is used, the more patients also desire high-touch. AACSB: Analytical thinking. C) core customer value Objective: LO 8: Define product and describe the major classifications of products and Answer: Student examples may vary. Which of the following findings and approaches might provide useful information for you? We can do this by promoting and encouraging collaboration between universities, governments and other stakeholders in order to drive progress on the most pressing global issues. Opinions expressed by Forbes Contributors are their own. Answer: C Objective: LO 8: Define product and describe the major classifications of products and Technology is integral to a cardiac ICU. The most prominent is the Fair Packaging and Labeling Act of 1966, which set mandatory labeling requirements, encouraged voluntary industry packaging standards, and allowed federal agencies to set packaging regulations in specific industries. Answer: C Difficulty: Easy. c. The palliative care unit organizes a "tree of light" fundraiser each year to highlight the importance of palliative care. Warning: TT: undefined function: 32 D) Specialty items A nurse is admitted to a psychiatric unit. Within the Arlington National Cemetery stands the Tomb of Unknown Soldier memorial, marking the sacrifice of those brave soldiers whose bodies could not be identified in World War I, World War II, andthe Korean War. A) style A) corporate image Answer: E AACSB: Application of knowledge Skill: Application, Answer: C AACSB: Analytical thinking Skill: Concept, Answer: FALSE AACSB: Reflective thinking Skill: Concept. Answer: D Includes nurses as part of an interdisciplinary and multidisciplinary team. Nope. Question 6. The fact is it is situated close to Washington but is actually in Virginia. Objective: LO 8: Define product and describe the major classifications of products and Eight regions harvest oysters, each producing its own unique flavor. Answer: Anything that can be offered to a market for attention, acquisition, use, or consumption that might satisfy a want or need is known as a product. MKT 3010 Chapter 15 (Marketing Services) Flashcards | Quizlet Virtual reality. Skill: Concept A) unsought Difficulty: Moderate, Convenience products are less frequently purchased consumer products and services that 2. John's experience represents what aspect of the current consumer experience? Which of the following exemplifies a service orientation? Kenneth, a programmer in the customer service department, took _____ when his father died. B) capital items C) turn the core benefit into an actual product products, specialty products, and unsought products. Answer: A service offer can include innovative features that set a company's offers apart from competitors' offers. University life can be wild, and two of the characteristic features of a university are streaking and frats. Increased levels of poverty. _____ are special benefitsusually noncash itemsfor executives. Part of the purchase package brought personal visits from the Delgado representative, before the purchase and long after. B) finding a suitable promotion strategy for the product AACSB: Analytical thinking Objective: LO 8: Define product and describe the major classifications of products and D) features Sue, the nurse manager, implements a patient-centered approach that focuses on the meaning of the experience for the patient and family, primary nursing, and a health literacy approach. AACSB: Application of knowledge REF: Page 420 TOP: AONE competency: Professionalism. B) Convenience products Solved Which of the following scenarios best exemplifies an | Chegg.com It was saved in the 1850s by Ann Pamela Cunningham and the Mount Vernon Ladies Association. restrict compulsory union membership. REF: Page 412 TOP: AONE competency: Knowledge of the Health Care Environment, ohn is an older adult patient who comes regularly to the multigroup practice in which you are a nurse practitioner. Answer: C Answer: D The most basic level is ________, which addresses the question, "What E) shopping REF: Page 417 TOP: AONE competency: Knowledge of the Health Care Environment. Because of his \rule{2cm}{0.1mm}, Jose was invited to a lot of parties. Which of the following exemplifies a corporate strategy? Skill: Application sale. A goal of this clinic might be: AACSB: Written and oral communication D) car b. The total number of washing machines sold by an employee. Two hundred and fifteen feet high and spanning 90 feet, the Natural Bridge is now a Natural Historic landmark. Chapter 8 - Testbanks - Warning: TT: undefined function: 32 - Studocu d. A children's preoperative holding area is initiated in response to requests from families and nurses who care for them.. ANS: D A manager approves an employee's request to extend his hours on Monday through Thursday so he does not have to work on Fridays. A gourmet dessert maker decides to enter the dried fruit business in addition to making desserts. C) Specialty products The nurse's failure to follow the regimen indicates: This competence includes cultural knowledge, which involves actively learning about a community; cultural sensitivity, which entails valuing and respecting beliefs, norms, and practices of the people being served; and collaboration within a community (Flaskerud, 2007). Virginia is known for the Appalachian Trail, oysters, Presidential homes, the Arlington National Cemetery, Dirty Dancing, Wild Ponies, Chesapeake Bay Bridge Tunnel, and the Brunswick Stew. The emotional component of intercultural competence is the persons: Every company is required to pay an unemployment tax that is based on the: allows employees to select the benefits they prefer from options established by the employer. C) major purchases such as elevators There are tons of things to explore here, such as salty marshes, the wild ponies, and of course, beaches. And so, it is evident that academic institutions are now playing an increasingly crucial role in finding solutions for the worlds most pressing issues. A community college program in solar panel installation partnering with solar panel installation companies providing internships. are all examples of ________ marketing. Currently does not include nurses in its vision of multifaceted primary care. D) specialty product D) portable factory equipment such as hand tools B) rental car A) an actual product E) branding Skill: Concept product planners must build ________. C: The Maasai, who subsist primarily on cow's blood, milk, and meat. Difficulty: Moderate, Product planners need to consider products and services on three levels. As many as 40 million oysters have been sold every year since 2016! D) product packaging If the same consumer buys the same lawn mower for use in a landscaping business, the lawn mower is an industrial product. cosmetics? suitability, quality, price, and style, by gathering information and making comparisons. BUS 100 Introduction to Business Unit 3 Milestone Sophia Course Answer: B AACSB: Analytical thinking Skill: Concept, Answer: B AACSB: Analytical thinking Skill: Concept. C) support services Today, this historical site is wonderfully preserved. When Sandra Cisneros writes, "I've been waiting patient as a spider all these years," the reader understands the simile because persistence is a quality attributed to spiders. services. c. Apologize to the patient for the error, and indicate that discipline has occurred. D) brand name Leaders must ensure that science teams are supported in working together creatively, across disciplines and nations, especially around the big challenges the world faces.. Virginia is also known for its weird, whacky laws. 1) Which of the following is true with regard to products? Although most manufacturers create their own brand names, others market licensed brands. Only through such a collective effort can we hope to achieve positive change and make the world a better place for everyone. d. Educate the nurse on how to provide an apology to the patient. Despite its size, it took as little as 16 months to finish its construction in 1943. Answer: C B) Convenience products Difficulty: Easy, Which of the following exemplifies a service? Skill: Concept The most highly unionized part of the U.S. workforce is the: An employer is guilty of _____ if an employee is terminated for reasons that are illegal or improper. Answer: B Skill: Concept As Helen Gordon, President of Council at the University of Reading, said in a statement, Science is fundamental to every part of our lives and our future. ANS: C 15 which of the following exemplifies a service a and services, product lines, and product mixes. Difficulty: Moderate, Lubricants, coal, paper, and pencils are examples of ________. c. Advocating for the patient. Industrial products, on the other hand, are those that are purchased for further processing or for use in conducting a business. A manager approves an employee's request to use his home office rather than drive to work on Fridays. D) specialty products Answer: A D) conformance and style AACSB: Application of knowledge Virginia is known for the Appalachian Trail, oysters, Presidential homes, the Arlington National Cemetery, Dirty Dancing, Wild Ponies, Chesapeake Bay Bridge Tunnel, and the Brunswick Stew. E) Services are tangible product offerings whose quality can be easily measured. Skill: Concept d. The public does not trust care providers other than nurses, ANS: B Objective: LO 8.1: Define product and describe the major classifications of products and services. Objective: LO 8.2: Describe the decisions companies make regarding their individual products and services, product lines, and product mixes. GCD210267, Watts and Zimmerman (1990) Positive Accounting Theory A Ten Year Perspective The Accounting Review, Subhan Group - Research paper based on calculation of faults, Arab Academy for Science, Technology & Maritime Transport. Difficulty: Easy, Which of the following is NOT a category of consumer products? Answer: FALSE D) life insurance Evidence of a philosophic commitment to client teaching is best represented by: The nurse manager on a pediatric intensive care unit wants to evaluate patient satisfaction. Which of the following is an example of telecommuting? a. The staff expresses frustration with her because they have explained several times her medication regimen, and yet, when she goes on passes, she fails to follow it. Answer: C d. Development of services that have been identified by the women and neighborhood advocates as necessary for their health care. services, and ________. products and servicesthose bought by final consumersare usually classified according to Answer: D Which of the following exemplifies a service? Working in a needle exchange program for individuals in an inner-city environment A) candy When consumers visit a multigroup practice, they do not have the option of selecting a specific healthcare provider, and thus, there is less opportunity to build a trusting relationship with a provider. And did you also know that the first-ever Thanksgiving was held at James River, and not at Plymouth as commonly believed? Establishing private and professional networking systems. Difficulty: Moderate, Rhodia invites tourists from all over the world to experience its pristine nature, clear skies, Specialty shops loved to display the products in their fancy, lighted showcases, but such specialty shops alone were not profitable. What is one of the critical elements in selecting a patient satisfaction instrument? A 469-mile long ribbon of road, this Parkway stretches from the Central-Southern Appalachian in Virginia to North Carolina.
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