If the advices above havent solved your issue, your PC may experience deeper Windows problems. Why is the share button greyed out in Webex? When I as the host shared content, she did not see greyed out windows on my screen. Copyright Windows Report 2023. Outdated OS If your Windows is not up-to-date, it may not meet the current system requirements of the latest Webex version. You can try updating your software to see if it fixes the problem. It is not mandatory, but the quality improves for the attendees. This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. The Advanced Sharing window appears. This will work well. Hit the Start menu icon and select Settings. If you are unable to upgrade at this time, the provided workarounds can be used to SOBO a shared calendar: Note: If you schedule meetings for other hosts this way, the meeting invite appears to be from you instead of the host you scheduled the meeting for. All rights reserved. If this is the case, then make sure that your organization gives you permission to share your Webex screen before making an attempt again. A few basic checks before moving on to the advanced troubleshooting could help remedy the situation: Check your internet connection and ensure you have a working and active connection. If you are having troubles fixing an error, your system may be partially broken. If you have experienced such issues, this article will show you how to fix this issue so that you can share your desktop screen in Webex meetings again. The "share" button is not active, on all sides (all participants) sitting in different places (offices) and cities experience the same problem. They were grayed out for us all, then I went into the admin center and created a policy to allow video and screen sharing, and it fixed the issue for my coworker, but not the rest of us. Check your Systems Preferences > Security & Privacy > Privacy settings. . Reddit and its partners use cookies and similar technologies to provide you with a better experience. Conditions: Clients with Microsoft update KB3069392 installed (or KB3124001 from January 2016 that supersedes . We use advanced screen sharing to prevent crosshatch-patterned windows from appearing for others where meeting or event panels are open on your screen. Switch to Classic Screen Sharing in Cisco Webex Meetings or Cisco Webex Screen sharing option is greyed out in Webex Meetings on Mac. Fix them with this tool: Samsung Tool Pro 44 17 Descargar Para Windows 7 10 8 32 64 Bit, Enable sharing permissions to activate the share screen button. But when it comes to sharing your screen, you may encounter a problem: the Share Screen button is greyed out. Log out and log back into your Webex account. Did you find this article using a Google search? Share Screen Is Greyed Out In Webex 3 Ways To Fix It The view of attendee sees grey on screen in a few points such as the image below. Cookie Notice Make sure that you have enabled the sharing feature. Share multimedia viewers and players so you can show video or animation in a Webex Meeting at 30 frames per second. For example, heres how to. ), as soon as you select the "Share Content" . His articles and videos on virtual presenting have been viewed over 3.5 million times and liked over 14,000 times on YouTube. His articles and videos on virtual presenting have been viewed over 3.5 million times and liked over 14,000 times on YouTube. Webex was built when the model for sharing content during a web meeting was to share your screen or dont share at all. work. She was on a laptop so couldn't move them. Open the Webex app and check that the problem has been resolved. You can share your screen and talk to multiple people at once. Guiding you with how-to advice, news and tips to upgrade your tech life. Click Repair All to fix issues affecting your computers security and performance. Hopefully, one of these solutions has been able to fix the greyed out share screen on Webex. In other instances, you may find that Webex is still using your mic even after the meeting, so visit our guide for some helpful tips to stop this anomaly. Because Webex uses the screen sharing approach, you may want to consider whether you want to use your desktop as a canvas as explained in this article and video. You may occasionally come across a grayed-out screen sharing option. Why is my screen share not working? Typical Screen Sharing Issues and Enhance your workplace. This is your home to ask questions, share knowledge, and attend live webinars. Sometimes the issue occurs due to outdated software versions. Make sure that you have enabled the sharing feature. All-in-one room devices for video meetings, digital whiteboarding, and content share. A few basic checks before moving on to the advanced troubleshooting could help remedy the situation: Check your internet connection and ensure you have a working and active connection. Start For Free Do I have control over what I screen share? Make sure your device is selected from the Microphone dropdown menu. The attendees see your entire screen but the only visible part is the application you are sharing. Without this setting, any motion animations or transitions appear jerky to the attendees. IM-only screen share is a one-to-one client-to-client screen share over Remote Desktop Protocol (RDP). How do I fix the greyed out share screen on Webex. I took a side-by-side picture. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Sometimes Webex permissions can be limited by corporate policies or security software installed on your computer. If you want to see your notes and not use Presenter View, your best option is to use two screens and run Slide Show full screen on one screen and look at your notes on the other screen in PDF or Word. Do let us know if you have been able to resolve this issue in the comment section below. Additionally, the meeting does not appear on the Host's Outlook calendar. If your mic isn't in the Microphone dropdown menu, unplug and plug it back in. Webex sharing Grey screen on attendee view. 2. Get outstanding 10:25 AM. It is the Active speaker's box and part of the "you're sharing PowerPoint" box. Bug Search Tool - Cisco Webex is a powerful video conferencing tool for collaboration. workspace. If you have experienced such issues, this article will show you how to fix this issue so that you can share your desktop screen in Webex meetings again. Updating the application to the latest version could be the answer to your problems. Alternatively, you can switch to another browser or the app version to avoid browser limitations that may occur from time to time. Disable browser extensions 3. I know this is an old post, but I just started having this same problem, after the newest version of Webex (today's date 7/30/21). Check for software updates 2. This occurs for every meeting. Even the option of using Google Slides Presenter View in a browser (video here) does not work because Webex shares all browser windows when you share the browser app, including the one with your notes and slide previews. 1. Log out and log back into your Webex account. Cisco Webex Events. I Have an issue with my event, when I sharing content or applications . It's covering up my content. This usually happens when you try to share a screen with someone linked to you. The meeting is private If your meeting is not yet public, the Share button will be greyed out. This is your home to ask questions, share knowledge, and attend live webinars. Can anyone help me , it's very terrible to attendee experience. - edited Share Screen is Greyed Out in Webex: 3 Ways to Fix It - Windows Report These problems with Webex can make the share screen difficult to use and make you think that it is not working. 4. - edited FAQ re Webex Sharing . I was in a meeting with someone this morning and her WebEx windows were blocking the screen. Time-saving software and hardware expertise that helps 200M users yearly. In other instances, you may find that Webex is still using your mic even after the meeting, so visit our guide for some helpful tips to stop this anomaly. The attendees see everything on your screen. If your application only takes up a quarter of the screen, the attendees see three-quarters of the screen blank and your application small in one corner, as shown in this screen capture of an attendee screen while showing a PowerPoint Slide Show running in the PowerPoint window. Webex sharing Grey screen on attendee view - Cisco Community I suggest you use this mode all the time as it will make any movement in your PowerPoint presentation appear smoother to the attendees. You may also come across an error where the Webex microphone is not working, so feel free to check out our guide on the same. Classic screen sharing can be useful if your computer does not support advanced screen sharing or if you're having issues with screen sharing. I am using regular Webex Meetings. The only way to use Presenter View in Webex to share the slides with the audience while you see your notes is to have two screens. For example, heres how to update Microsoft Edge to the latest version. Disclaimer: You can share your screen and talk to multiple people at once. When I light up a WebEx session, I can only share the meeting window and not other applications. Make sure that you have enabled the sharing feature. Not only does the quality of videos improve, but any animation that has movement or any Morph transitions improve dramatically as well. He has written ten books and over 600 articles on the topic of effective presentations and his ideas have appeared in publications around the world. If you use Presenter View Preview and share the PowerPoint application, the attendees see all of Presenter View, including your notes and the next build/slide. Learn more about enabling the screen sharing feature in Zoom meetings. Share your entire screen, including everything you have open and in view. Outdated OS If your Windows is not up-to-date, it may not meet the current system requirements of the latest Webex version. After that, you will need to make sure that there is a checkmark next to "Cisco WebEx Meetings" under the "Microphone", "Camera", and "Accessibility" permission settings. SPONSORED Webex is a powerful video conferencing tool for collaboration. I have experienced this problem several times - when it happened to me this week, I uninstalled Webex from the program and features menu, then ran the Webex uninstaller file and restarted my laptop to fix it. In other instances, you may find that Webex is still using your mic even after the meeting, so visit our guide for some helpful tips to stop this anomaly. Technicians working WebEx support lines say they hear some of the same questions regularly. -Manali Dongre, ProductManager. Enabling WebEx Permissions for Mac - WCSU Support Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. Several users reported that they were unable to share their screens using online meetings and web conferencing apps (such as GoToMeeting, Zoom, Cisco Webex, Microsoft Teams, Goole Hangouts or Skype). Type This PC in the search bar and hit enter. The EnableP2PDesktopShare parameter controls whether IM-only screen shares are available. Share entire application sets, such as productivity tools or web browsers. How do I fix the greyed out share screen on Webex? Make sure that you have enabled the sharing feature. Check for software updates 2. Download Restoro PC Repair Tool that comes with Patented Technologies (patent available here). Re: WebEx Mac version share controls greyed out - Cisco In the Add menu, sort by Recently Used.Chose "Cisco Webex Service" and then click Add Selected Program.The pop-up will close and you will now be shown the application features . This happened several times in 2021, mainly from February to the last one on June 1, 2021. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. administration and management of Webex. The only time they are active is when i set my computer to extend the display screen when I'm using a projector. Disable browser extensions 3. This grey box has got to go! Webex allows more than one application to be shared at a time because it is just making more of the shared screen visible to the attendees. connecting the customer journey and function gennr(){var n=480678,t=new Date,e=t.getMonth()+1,r=t.getDay(),a=parseFloat("0. I personally keep all my Webex events info on one display and the content I am sharing on another. You can try updating your software to see if it fixes the problem. Because the share option might be greyed out due to administrative privileges. If you only have your laptop and dont have room for a second screen, one option is to create a ghost second screen as I explain in this article. 1. View with Adobe Reader on a variety of devices, View in various apps on iPhone, iPad, Android, Sony Reader, or Windows Phone, View on Kindle device or Kindle app on multiple devices, Known issues and limitations for Webex Scheduler for MIcrosoft Outlook, Enable shared folders and shared mailbox scenarios in an Outlook add-in, Schedule meetings for another host in Microsoft Exchange with the Webex Scheduler. Catalina / WebEx Cannot share Desktop or - Apple Community If you are sharing an audio or video file, skip to . Eliminate distance. Are you experiencing the same screen sharing issue when you are using MS Teams online from your computer? Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. When sharing content, you can choose to share your screen, or just share a specific application (Word, Excel, PowerPoint, etc. For recordings that were created using the WebEx WRF Player or the WebEx Recorder, Player, and Recording Editor, you can use the WebEx Recording Editor to add, delete, or rearrange recorded data. If you want to share your slides in Slide Show mode with the slides full screen and you cant see anything else on the screen, the best option is to share your screen when in Slide Show mode. First, select the check box beside the Share this folder option. As the cursor moves, the attendees see it moving. Open a document and edit or mark-up the file together. Call, meet, co-create and When you use a shared calendar and schedule on behalf of (SOBO) another user in MicrosoftOutlook for Windows, the Webex Scheduler Add-in button is grayed out. After all WebEx permissions are enabled you will need to close and relaunch Cisco WebEx. Hello! A few basic checks before moving on to the advanced troubleshooting could help remedy the situation: Sometimes the issue occurs due to outdated software versions. Share Screen Is Greyed Out In Webex 3 Ways To Fix It Click on Take Control and you will be able to control their screen with your mouse and keyboard. Email * @jana.pilarovaYou did check if this feature was disabled by the host (or by the Webex-Admin) by mistake in the meeting-options?You are using the "real" Webex-Client - not the Web-Interface or just a ChromeBook?The Webex-Client used is up to date?In rare cases forum-members reported that disabling HW-acceleration (Webex-Settings) helped to remove graphics issues.. Training for Virtual & Hybrid Presentations, Customized PowerPoint Presentation Courses, Advice and training for PowerPoint sales presentations, Presenting Financial Information Visually in PowerPoint, Latest Annoying PowerPoint Survey Results, Customized Excel Chart Training Workshops, answers to your virtual presentation questions here, get updates of new articles and videos here, create a ghost second screen as I explain in this article, article with options for adding an additional screen. If you're experiencing problems with screen sharing, or if your computer doesn't support advanced screen sharing, switch to classic screen sharing during the meeting or event. "Share" button at the bottom of your Webex screen (previously greyed out) will now be active. The share option is greyed out. - Microsoft Community I suggest you to try the steps provided below and check if it helps. You can share your content or screen from your: Select to share your screen or application from the list of open applications. Check your internet connection and ensure you have a working and active connection. Welcome to the Webex Community. If you have two windows open for that application, say two PowerPoint files, when you share the PowerPoint application, the attendees will see both PowerPoint windows on the screen. You are not able to select it when Outlook is used in an On-Prem Exchange environment, as shown in this image: Note: Outlook on Mac and the Outlook Web App (OWA) are unaffected and can SOBO as normal in shared calendars. Unable to share the screen in a meeting on Mac. We did use the clear view mode command but then she has no way to navigate. Because Webex uses a screen-based approach to sharing, the best experience for attendees is when you share your screen, not an application. 1. Hi - you have to be in the Webex meeting to see the option to add it to your security settings. Once the person sharing their screen grants your request you will see the Remote Control window open. Follow the steps below to allow permission: Select Apple icon in the top-left corner. Webex also offers sharing an application in a meeting but it still works on the screen-based approach. SPONSORED Webex also always shows your cursor on the screen, even if it is not within the window of the application you are sharing.
