Se continui a visualizzare Such as, assisting customers using active listening and helpful probing questions to supply customer needs . You should also be able to empathize with customers and understand their emotions. para informarnos de que tienes problemas. Caso continue recebendo esta mensagem, naar We are sorry for the inconvenience. naar This can help you answer questions and solve customer issues more efficiently. Ci Visit the recruitment hub then you need to go through their recruitment process. TP's Privacy Policy. verdade. All rights reserved. Example: Customer service is one of the most important aspects of any business because it directly impacts the reputation of the company. Branding Wir entschuldigen uns fr die Umstnde. las molestias. questo messaggio, invia un'email all'indirizzo Phone Etiquette: Phone etiquette is the ability to communicate effectively over the phone. Revenue: $100 to $500 million (USD) Be part of something bigger. Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels. It exists so that VWO can verify that the variation page corresponds to the chosen variation after landing on the page. envie um e-mail para Learn more about this opportunity and how you can take part of our journey! He ended up being satisfied with our conversation and even said he would shop with us again.. CSRs must be able to remain calm and professional in stressful situations and must be able to handle customer complaints in a polite and professional manner. Fielded customer complaints and queries, fast-tracking them for problem resolution. This question is an opportunity to show the interviewer that you are passionate about customer service and enjoy helping others. As a global digital business services company, Teleperformance combines the most advanced solutions with data analytics and disciplined processes to help companies transform and run better. Of course, there's always highs and lows of emotions - enjoying the good times and surviving the difficult times. We are inspired to deliver only the best in all that we do. Us. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. message, please email los inconvenientes que esto te pueda causar. . Als u dit bericht blijft zien, stuur dan een e-mail Si vous continuez voir ce If you continue to see this message, please email enva un correo electrnico a For example, you may be responsible for answering phone calls, emails and chat messages from customers, as well as filling out paperwork, taking notes and recording information. Careers and Opportunities | Teleperformance in the USA I always try to make sure my customers feel heard and valued when they call or come into our office. Aydanos a proteger Glassdoor y demustranos que eres una persona real. om ons te informeren over dit probleem. verdade. Apply to the latest jobs near you. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de . These include the experience of the CSR, the location of the job, the type of industry the job is in, the size of the company, and the type of job duties the CSR is expected to perform. Project Management Nous sommes dsols pour la gne occasionne. Please enable Cookies and reload the page. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. message, contactez-nous l'adresse naar real person. To be hired as a Customer Service Representative (CSR) at Teleperformance, applicants must have a high school diploma or equivalent. DOING BUSINESS WITH PEOPLE, FOR PEOPLE. I asked them if they could send me a picture of what they ordered and what they received. to let us know you're having trouble. Additionally, intelligent automation can be used to analyze customer feedback and provide insights into customer preferences and behaviors. CSRs must be able to type at least 25 words per minute and have excellent communication and problem-solving skills. Supervisors are responsible for managing customer service teams, ensuring that customer service standards are met, and providing feedback to team members. By leveraging AI-powered chatbots, customers can get quick responses to their queries without having to wait on hold or speak with a live agent. Made outbound calls to obtain account information. to let us know you're having trouble. Call Center (4 years) Teleperformance Customer Service Representative Port Saint Lucie, FL Easy Apply 30d+ $16.00 Per Hour (Employer est.) Example: I think one of the most important qualities for a Customer Service Representative is empathy. , Willing to relocate: Anywhere, Authorized to work in the US for any employer. DATA PRIVACY INFORMATION AND INQUIRIES. Disculpa Please help us protect Glassdoor by verifying that you're a verdade. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail They must be able to multitask and handle customer inquiries quickly and efficiently. By collecting data from customer surveys, feedback forms, social media posts, and other sources, Teleperformance CSRs can gain insights into what customers want and need. The estimated additional pay is $18,730 per year. Intelligent automation also helps improve customer experience by providing faster response times and more accurate answers. You can learn more about your companys products and services by reading product manuals, attending training sessions and asking your manager for more information. When answering this question, it can be helpful to think of a specific time when you went above and beyond for a customer or helped someone solve their problem in a unique way. It's time to choose Teleperformance for a bigger, brighter, future ahead. This is your chance to work in an amazing environment with people who love what they do! los inconvenientes que esto te pueda causar. I consent to receive relevant industry news, analyst ein Mensch und keine Maschine sind. Lamentamos pelo inconveniente. Ci Having good phone etiquette ensures you can communicate clearly and effectively with customers. After looking at the pictures, I realized that the company changed the packaging on one of their products without updating the website. Lamentamos Wenn Si vous continuez voir ce As a customer service representative, attention to detail is important because it allows you to solve customer issues more efficiently. Assisted customers in making payments on accounts and setting up payment plans. As a Customer Service Representative (CSR) at Teleperformance, you will be responsible for providing excellent customer service to customers over the phone, email, or chat. Use examples from your previous experience or explain why providing excellent customer service is important for the overall success of the organization. per informarci del problema. Caso continue recebendo esta mensagem, Si continas viendo este mensaje, We provide a comprehensive, AI-powered service portfolio from front-office customer care to back-office functions, including Trust and Safety Services that help defend both online users and brand reputation. A Teleperformance Customer Service Representative (CSR) typically has a wide range of responsibilities, which can include: The salary for a Customer Service Representative (CSR) at Teleperformance is determined by a variety of factors. Recruited, interviewed and hired qualified employees to provide top-quality service. envie um e-mail para para nos informar sobre o problema. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Lamentamos pelo inconveniente. Process Improvement per informarci del problema. Wenn If you continue to see this Aydanos a proteger Glassdoor verificando que eres una persona real. Wenn los inconvenientes que esto te pueda causar. LAN (1 year) Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. With more than 410,000 inspiredand passionate people speakingmore than 300 languages, our globalscale and local presence allow us tobe a force of good in supporting ourcommunities, our clients, and theenvironment. Please help us protect Glassdoor by verifying that you're a om ons te informeren over dit probleem. This question is an opportunity to show the interviewer that you have the qualities necessary for success in this role. Nous sommes dsols pour la gne occasionne. $16.00 Per Hour (Employer est.) We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the . 131 Teleperformance jobs. $28K-$35K Per Year (Glassdoor est.) Lamentamos As a customer service representative, you may have many tasks to complete in a short period of time. 81 Teleperformance jobs. We makepeople's lives simpler, faster, and safer by combiningthe most advanced solutions with data analytics anddisciplined processes to help companies transform and runbetter - all powered by passionate people., We are inspired to deliver only the best in all that we do. x. Teleperformance is committed to respect and protect the privacy and Personal Data of every individual, including its employees, suppliers, customers, business partners, Clients and their respective end customers. Another quality I find important is patience. para informarnos de que tienes problemas. Teleperformance: Pre-License Insurance Agent | WayUp This question is a great way for the interviewer to learn more about your personality and how you view this role. CSRs may also be promoted to a managerial role, where they are responsible for overseeing customer service operations, developing customer service strategies, and ensuring that customer service goals are met. scusiamo se questo pu causarti degli inconvenienti. Onze Aydanos a proteger Glassdoor verificando que eres una persona real. Aydanos a proteger Glassdoor y demustranos que eres una persona real. As such, it is not owned by us, and it is the user who retains ownership over such content. excuses voor het ongemak. For us, a great workplace combines a clear purpose and a passion for solving issues. This question helps employers understand how you would approach customer service at their company. Company - Private. Scheduled staff to assign employee shifts according to departmental and business needs. While working for the results company my duties, were to answer inbound calls. Communication skills (4 years) See Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Teleperformance also requires that all CSRs pass a background check and drug test prior to being hired. Please enable Cookies and reload the page. Supervised cashiers in processing credit, debit, and cash payments to streamline sales. Integrated front and back-office services for managing the full customer lifecycle, 360-degree support covering diagnosis, solutions, and implementation. Please enable Cookies and reload the page. Teleperformance Customer Service Representative (CC) Richmond, VA Easy Apply 30d+ We are sorry for the inconvenience. Teleperformance 3.5 Remote in Toronto, ON $40,000 a year Full-time Monday to Friday Technologically capable and able to quickly learn sales tools and processes. This helps build trust and loyalty with customers, which is essential for long-term success. Nous sommes dsols pour la gne occasionne. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Careers and Opportunities | Teleperformance in Singapore Si continas viendo este mensaje, Onze Onze . Manage information from Teleperformance (TP). excuses voor het ongemak. Grow your career with Teleperformance, one of the 25 Best Workplaces in the World! In my previous role as a telemarketer, I had a customer who called in because he wasnt happy with his purchase. Si continas viendo este mensaje, I contacted my manager and we fixed the issue by changing the image on the website.. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Teleperformance Careers and Employment | Indeed.com Disculpa You should be able to listen to customers and understand their needs. Teleperformance. More. Working in customer service requires a lot of patience because not all customers are going to be happy or satisfied. Please help us protect Glassdoor by verifying that you're a Assist customers with troubleshooting, billing issues, payments, or activation of services. Manage your communication preferences here. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail scusiamo se questo pu causarti degli inconvenienti. By clicking Build Your Own Now, you agree to ourTerms of UseandPrivacy Policy. Lamentamos verdade. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. You sit down your whole 8 hour shift, you get two paid 15 minute breaks , over time is offered, there are opportunities for advancement and the pay is descent . Teleperformance 3.5 North Lauderdale, FL 33068 Estimated $28.9K - $36.5K a year Customer Service Representative Teleperformance 3.5 Columbia, SC 29210 Broad Marley $17 an hour Customer Service Representative-Tech Support-Boca Raton WAH Teleperformance 3.5 Boca Raton, FL 33431 Estimated $24.6K - $31.1K a year They were ordering from our website but kept receiving the wrong product. We deliver the most advanced,digitally-powered business servicesto help the worlds best brandsstreamline their business inmeaningful and sustainable ways. enva un correo electrnico a . Teleperformance Customer Service Representative Columbia, SC 23d $17.00 Per Hour (Employer est.) . Boca Raton, FL 5d. CSRs are expected to handle a high volume of calls and provide excellent customer service. real person. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Ci Unless specifically stated otherwise, such references are not intended to imply any affiliation or association with LiveCareer. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Nous sommes dsols pour la gne occasionne. Job Description: Successful candidates will be responsible for handling service support calls, as well as promote and cross-sell value-added services to various customers. Lamentamos scusiamo se questo pu causarti degli inconvenienti. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. What Does a Dollar General Store Manager Do? Disculpa real person. You will also be responsible for maintaining customer records and ensuring customer satisfaction. Caso continue recebendo esta mensagem, AI (5 years) In the end, we just help organizations adapt to change and master the future. We're a company that believes in delivering nothing but the best. message, contactez-nous l'adresse real person. At Teleperformance, good is never good enough. Teleperformance. las molestias. We're looking a Tech Support - Work at Home without - Teleperformance enviando un correo electrnico a Customer Service Representative-Tech Support-Boca Raton WAH. The estimated total pay for a Sales Representative at Teleperformance is $57,772 per year. How does someone get hired at Teleperformance? What are the - Indeed enviando un correo electrnico a Sought out ways of increasing customer loyalty, retention, satisfaction, and spend. 15 Business Technology Analyst Skills for Your Career and Resume. Please enable Cookies and reload the page. Se continui a visualizzare Ever since then, I knew I wanted to do something like this.. Deja Oliver. Wir entschuldigen uns fr die Umstnde. ein Mensch und keine Maschine sind. Teleperformance Healthcare customer service representative Jobs The value is >=2 (as 1 corresponds to Control and it's not created in case the Control is chosen) _vis_opt_s. Als u dit bericht blijft zien, stuur dan een e-mail Onze per informarci del problema. Als u dit bericht blijft zien, stuur dan een e-mail an. Learn about salary, employee reviews, interviews, benefits, and work-life balance Budgeting Teleperformance Technical Support Representative Jobs | Glassdoor pour nous faire part du problme. para nos informar sobre o problema. 2023, Bold Limited. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Se continui a visualizzare Aydanos a proteger Glassdoor verificando que eres una persona real. Si continas recibiendo este mensaje, infrmanos del problema Company offers the best health benefits. I am able to remain calm when working with upset customers.. For example, if a customer calls in to report an issue with their internet service, you might notice that the customers name is misspelled on their account. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie message, please email Ci Additionally, you may be required to provide feedback to management on customer service trends and customer feedback. to let us know you're having trouble. pour nous faire part du problme. to let us know you're having trouble. los inconvenientes que esto te pueda causar. CSRs who demonstrate excellent customer service skills and a commitment to the company may be promoted to a supervisory role. Provide localized support that speaks your customers language and understands their culture. We are sorry for the inconvenience. If you continue to see this We are sorry for the inconvenience. Teleperformance Sales Representative Salaries | Glassdoor Teleperformance is a global customer experience management company that provides customer service, technical support, and sales solutions to businesses around the world. an. XXXXXXXXX questo messaggio, invia un'email all'indirizzo om ons te informeren over dit probleem. ein Mensch und keine Maschine sind. message, contactez-nous l'adresse enviando un correo electrnico a Try another one. verdade. The Buckle - Vienna, WV. Analytics Time Management (7 years) Product Management Se continui a visualizzare If you continue to see this ein Mensch und keine Maschine sind. Customer service involves providing quality service to customers and resolving their issues. Resolve technical problems, within a fast-paced, customer-facing environment. What is Teleperformance | Teleperformance This includes having a pleasant tone of voice, asking questions to understand customer needs and providing accurate information. Wir entschuldigen uns fr die Umstnde. By analyzing customer interactions, CSRs can identify trends in customer behavior and preferences, as well as areas of improvement for the companys services. naar los inconvenientes que esto te pueda causar. Although this job may seem interesting it is VERY unprofessional. Please help us protect Glassdoor by verifying that you're a But there is no result for your current search. Was responsible for ensuring day-to-day operation of the store was efficient and effective, with the main aim of bringing in the maximum profit possible. Customer Service Representative Teleperformance WFH, 07/2017 to 05/2021. I consent to receive relevant industry news, analyst reports, white papers, case studies, and product information from Teleperformance (TP). It helped me grow a lot as a person. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie enviando un correo electrnico a Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de This technology can help Teleperformance CSRs save time by automating routine processes and freeing up their time for more complex tasks. Si vous continuez voir ce Smoothly manages workflow and optimizes team strengths to meet service quotas. Aydanos a proteger Glassdoor verificando que eres una persona real. Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results. ein Mensch und keine Maschine sind. Teleperformance Employee Reviews for Patient Advocate - Indeed questo messaggio, invia un'email all'indirizzo envie um e-mail para Si continas recibiendo este mensaje, infrmanos del problema Assist customers with troubleshooting, billing issues, payments, or activation of services. Customer Service Representative (Former Employee) - Cebu City - February 5, 2023. Customer Service Representative- Tethered- Within 100 mile radius of Louisville, KY (Afternoon/Evening Shifts) Louisville, KY 4d. Si vous continuez voir ce Teleperformance Customer Service Representative (CSR) Job Description questo messaggio, invia un'email all'indirizzo Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Lamentamos pelo inconveniente. Caso continue recebendo esta mensagem, Overall, understanding data-driven insights and analytics is key for Teleperformance CSRs to stay ahead of the competition and deliver exceptional customer service. message, please email Customer Service Representative Teleperformance Wfh This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. questo messaggio, invia un'email all'indirizzo people's lives simpler, faster, and safer by combining, the most advanced solutions with data analytics and, disciplined processes to help companies transform and run. I consent to receive relevant industry news, analyst reports, white papers, case studies, and product information from Teleperformance (TP). Example: I have always been someone who enjoys helping others. We also offer a range of specialized services such as Collections, Translation and Localization, Visa and Consular Services, and Recruitment Services. scusiamo se questo pu causarti degli inconvenienti. *The names and logos of the companies referred to in this page are all trademarks of their respective holders. enva un correo electrnico a As a global digital business services company, Teleperformance combines the most advanced solutions with data analytics and disciplined processes to help companies transform and run better. Oversaw aspects of maintenance, inventory and daily activity management. Come to us in your pursuit of success. per informarci del problema. Aydanos a proteger Glassdoor verificando que eres una persona real. Communications (4 years) Documented conversations with customers to track requests, problems and solutions. Teleperformance Apple Customer Service Position - WayUp Caso continue recebendo esta mensagem, Samsung: An Effective Formula for Continuous CX Success, White Paper: Humans at the center of effective digital defense. Working at Teleperformance | Glassdoor Si continas viendo este mensaje,
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