*Note: We may collect information from you to help manage our return/exchange process, to assist in protecting against malicious, deceptive, fraudulent, or illegal activity, and to help manage our relationship with you. They took it back with no questions asked. With NO receipt, Walmart gives customers the option of a cash refund (if the purchase was under $25), or a gift card (if it was over $25), or an even exchange for an identical product. Want to get any document notarized and fax it to someone? See return instructions. .main-font, .font-GillSansMT, .font-arial, .lp-img, .bg1, .bg2, .bg3, .bj1, .bj2, .bj3, h1, h2, h3, h4, h5, .section-title, .products-list .product-name, .filter .block-subtitle, .feature .heading, .uaccordion .heading, .nav-regular .nav-item.level0 > a, .nav-regular .nav-submenu--mega > li > a, .menu-trigger, .nav-mobile .nav-item.level0 > a, .nav-mobile .nav-item.level1 > a, .nav-mobile .nav-item.level2 > a, .nav-holder .dropdown-block .dropdown-heading, .block .block-title, #opc-login h3, .box-account .box-head h2, .order-items h2.table-caption, .order-items h2.sub-title, .order-items .order-comments h2, .gen-tabs .tabs a, .product-view .product.data.items > .item.title > .switch, .footer .heading, #subscribe-form label, .caption .heading, button, .cart.table-wrapper .actions-toolbar > .action, .action-gift, .block.filter .block-title.filter-title strong, body .inner-container .lp-img-k-top, .onestepcheckout-index-index .page-main .checkout-container, .onestepcheckout-index-index .page-main .checkout-container .aw-onestep-sidebar-content .aw-onestep-sidebar-block.payment-option .payment-option-title .action-toggle::after, .onestepcheckout-index-index .page-main .checkout-container .aw-onestep-sidebar-content .aw-onestep-sidebar-block.payment-option .payment-option-title .action-toggle span, .youlike-tit-box div.tab-box, div.form-select{font-family:proxima_novaregular,Arial,sans-serif;font-weight: 400;} Exchanging aCROCSMerchandise bought fromCrocs.jois very easy. We also let the vendor know whether you prefer to get your money or a replacement. If 10 days have gone by since your purchase, unfortunately we cant offer you an exchange. You wont get cash back but theyll give you store credit for the items current price. We reserve the right to limit or deny returns or exchanges regardless of receipt.*. If youre returning an online purchase you can use your email confirmation if you lost your packing slip. NBA Store Returns PolicyWhat Items Are Refundable? Frequently Asked Questions Find the Answers to All Your Questions About the Ubisoft Return Policy, Exploring the T.J.Maxx Holiday Return Policy With DoNotPay, Understanding the Aropostale Return Policy, The Container Store Return Policy Decoded, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, Sending Money to an Inmate Has Never Been Easier, Credit Card Dispute Letter Template That'll Get Your Money Back, Items customized for special events or purposes unless defective or damaged, The style of the product you want to return, The reason why you wish to exchange the item, Processing time after Crocs receives your parcelbetween 10 and 14 business days, in general, The time your bank needs to process the transaction, Letting the seller know why you want to return the product, In case you opt for UPS, the company provides a prepaid label and packing slip, Print the return slip and attach it to the package upon reviewing, Answer our bots questions and include images, if applicable. Review our information on authorization holds if your order was canceled or didn't ship. We are working to complete your return or exchange as quickly as possible. All other return and exchange terms and conditions apply. Rather-Be-Shopping.com. However, it's important to note that product cannot be damaged in any way if it is to be accepted as a return with Crocs. You can visit any of ourCROCSshop to exchange your Merchandise & to be eligible for an exchange atCROCSshops: 1-Merchandise must be presented with original Online receipt. I researched a bunch of popular retailers that will happily take back items without proof of purchase. Crocs customers can access their order status via the company's website. According to the Dick's return policy, "If you no longer have your receipt from an in-store purchase, contact our Customer Service team by phone at 1-877-846-9997 or chat now to have a copy of your receipt sent to you, if available.". Some form of proof of purchase is necessary to return Crocs products. Well, now you can. page, or get personal help from a customer service representative. Item (s) are available for return once they have shipped. Exchange within 45 days from purchase date. The actual refund date is based on the bank or online payment platform processing cycle. At Shopcrocs, our aim is to provide 100% satisfaction to our customers. According to the Lowes website, In most instances, your receipt can be retrieved by using the original credit card, checking account number, MyLowes card or by your phone number.. We cannot deliver to P.O. I have personally returned a Keurig coffee maker without a receipt over a year after I originally purchased it. The window for this is 120 days after the date of purchase. If youre sick of wasting your time in long phone queues or the ones at the DMV, well help you skip them. 1. Our free return process makes it easy. Slight shrinking may be noticeable in as little as an hour, but it will depend on the amount of direct sunlight, and the amount of heat. Worst case scenario youll get store credit or a partial refund if they cant find any proof of purchase. Shipping, Returns & Exchanges Customer Care Free Options Same Day In-Store Pickup Economy Shipping For All Orders $65+ Economy Shipping 7-10 Business Days Estimated Arrival $6.99 Standard Shipping 5-7 Business Days Estimated Arrival $8.99 (first 4 pairs) + $3.99 ea. If they cant find it, and the item is still in sell-able condition, they will issue you store credit for lowest price in the past 30 days. *Some exclusions apply. If you believe there is a quality issue with your item, it may be returned for a refund within 90 days with receipt; or exchanged or returned for store credit at any time. Customers can still get a refund on Crocs products even if they don't have the original box. If you choose the refund option, the refund deadline depends on: Packages sent by mail are subject to shipping fees, so you wont receive the entire amount. Find more information on how to submit a return. Prices may change at any time. Bring proof of purchase (receipt, invoice, order confirmation page, order details page, order emails) and the credit card used to make the original purchase. For immediate assistance please visit our By continuing to browse the site, you are agreeing to our. Exchanges are only available in stores. By Kyle James. As theyre made from rubber, clogs are easier to clean. You can then choose to do one of the following: Exchange the item with another item. Retail partners such as sporting goods stores and department stores will not accept Crocs.com purchases for return. Why do doctors wear green in the operation theatre? While it can be a bit tricky to return an item to Ross without a receipt, it can be done. Call 1-866-306-3179 or go to the Contact Us page to send an email to the company. This means that they're good for a wearer's feet and provide the support needed to keep the feet and legs comfortable and healthy. input[type="text"], input[type="password"], input[type="url"], input[type="tel"], input[type="search"], input[type="number"], input[type="datetime"], input[type="email"]{font-family:proxima_novaregular,Arial,sans-serif; font-weight: 400;font-size:12px;} Change your mind? Customers who wish to discuss an issue with a customer service personnel must contact Crocs by phone or by email. Let me know in the comments. The only exception to this rule is the merchandise damaged during shipping. If we cant look up your original receipt, well issue a refund in the form of store credit at the current selling price. All Rights Reserved. Outbound shipping charges aren't always refunded upon return. The footwear company doesnt consider any requests past this time limit. You've just added this product to the cart: Valid total is determined after discounts are applied and does not include any applicable taxes. The refund amount is subject to the actual payment amount. According to the Crocs return policy, you cant return goods that fall into these categories: In case you received Crocs footwear as a gift, but it doesnt work for you, you are eligible for a replacement. The Crocs return policy allows you to request a refund or an exchange by fulfilling a few simple requirements. Returns for any reason or without any condition are limited to the following circumstances: Please make sure that the item for returning is in a condition that it can be sold again and that the original package is intact (Please ensure the shoes box is not damages or smudged). If an item is returned without a receipt & the refund verification process accepts it, you can: - Exchange the item (s). All You Need To Know About the Jet Return Policy. (In-store purchases cannot be mailed for refund and may be returned to any Famous Footwear store.) Sit back and relax while we do the work. Shoes that are sent back for returns must not have been worn or washed. The footwear company is responsible for the item only after delivery to their facility. There is no stocking fee for returns or exchanges. boxes for most items; some online-only items are not eligible. The warehouse will inspect merchandise sent back for a refund and reserves the right to reject returns. Crocs currently does not offer chat support to customers. Physical card or instant eGift Card. Re-package your order and place the packing slip inside the box. If an item you buy goes on sale within 14 days of purchase, well honor the new price at your request. If we cant look up your original receipt, well issue a refund in the form of store credit at the current selling price. Please do not divulge private information (e.g., credit card number) via this form. The good news is that the solution is simple if you purchased the ill-fitting sneakers, sandals, or boots at Crocs. 2-Merchandise must be in a salable condition, in original state, in original packaging. The holes serve as ventilation and let out excess moisture to keep the shoes fresh. Copyright Store Return Policies. Topic * First Name * (15 characters maximum) Last Name * (19 characters maximum) Phone number * Email address * Address (35 character limit per line) Country Zip/Postal code State * Exchange by Mail: Exchanges are FREE! If there is any free gift in the order and you cannot fulfill the original order requirements of receiving free gift after making returns, it must be sent together with the order for the return and refund process. The folks at Office Depot will work with you if you dont have a receipt but there are a bunch of caveats. However,an exchange without a receiptfor a product purchase in store may not be possible if the item was purchased with cash and there is no identifiable record of the specific transaction. You can get plenty of helpful information on your Crocs order or return when youcheck Crocs order statusonline. Returned items must be in original, saleable condition with original tags. Upon receipt of your return, we'll deduct a return processing fee of $7.95 from your return order refund. How Long Do You have to Return an Item to Crocs? The refund verification process accepts the return. If for any reason you are not satisfied with the product, we are here to help. Your comment was sent and soon will be posted. For complete shipping information. Return Policy We want you to love your purchase, but if you are not completely satisfied, we gladly accept most returns by mail and in stores within 30 days of purchase for free Conditions are noted below. Copyright 2000 - 2023. If Academy verifies the purchase, we will give you a refund of the purchase price in the original form of payment, or an even exchange of the merchandise. However, there still is a time limit in place that customers need to heed if they want to return an item to Crocs. For the best experience on our site, be sure to turn on Javascript in your browser. Can IReturn Crocs Shoes without the Boxor Original Package? Moosip is a website that writes about many topics of interest to you, it's a blog that shares knowledge and insights useful to everyone in many fields. From the Office Depot website, all other items returned without a receipt that are active in our computer system will be refunded in the form of an Office Depot or OfficeMax Merchandise Card in an amount equal to the lowest retail price during the preceding 90 days.. Plus, return your purchase to any store, at any time. For best service, please provide as many details about your question as possible. If you have any doubts or concerns, send an email to Afterpay at info@afterpay.com. Enter your registered email address and password and click Sign In . By providing my information, I am certifying that I am at least 18 years old. From their website, they can cannot locate your original purchase and/or for non-receipted returns, information from your valid ID will be stored to monitor your return activity.. Crocs does offer full refunds to customers as long as the return is instigated by the customer within 45 days of the original purchase of the item in question. Join today! Without advertising income, we can't keep making this site awesome for you. Crocs allows customers the option to choose a carrier and will provide a packing slip to the customer with the carrier of their choice. The warranty on Crocs footwear applies to defects in materials and workmanship for 90 days from the date of product receipt. If you believe this is the case, contact Customer Service within 90 days from the reception of the goods. Exchange the item(s) at a store for the full purchase price. Draw it up with our handy tool. Whether it be that Tiger King t-shirt your Mom gave you, or that 2nd crock pot from the in-laws, there is always something you wish you could return if you just had the dang receipt. Boiling water shrinks Crocs quickly without causing damage. 100% secured transaction using SSL encrypted connection. - Outsons, 70 Best African Proverbs For Helpful Wisdom, Guidance, And Advice - Good Morning Quote, Malay - Amboseli National Parks - Manyeleti Game Reserve (2022), Hanging Lake Hike - Get Reservation and Permit on VisitGlenwood.com, 8 DIY analogue synthesizers you can build at home, Cheap Hotels in Deadwood, SD - Budget Hotels from $30 | Orbitz, 7 Ways to Handle The Terrible Twos (and make them less terrible). results. Learn how your comment data is processed. We reserve the right to limit or deny returns or exchanges regardless of receipt. Start typing to see products you are looking for. Sign In . *, Were happy to look up your receipt with the credit/debit card used for the original purchase or by using your FAMOUSLY YOU REWARDS account. Another drawback that customers should note is the amount of time it can take for returns to be processed by the company.
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